Maintenance and Support
NEC engineers are available 24 hours a day/365 days a year to help prevent equipment failures and respond quickly to problems for restoration of normal operations.
- Receive, Log & Analyse Trouble Calls at Help Desk.
- Daily or Periodic Inspection, Maintenance and Support remotely with NMS connection or directly at site.
- Software Upgrade with remote NMS connection.
Screening and Detailed Inspection of faulty supposed units, then Transportation of broken units to Japan and providing Logistic Services.